1. Information We Collect
When you use DQ or book a demo, we collect information you provide directly, including your name, email address, phone number, store name, and store type. We also collect usage data and analytics when you interact with our platform to improve our services.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the DQ platform
- Contact you about your demo request or account
- Send product updates and relevant communications (you can opt out at any time)
- Analyse usage patterns to improve our product
- Comply with legal obligations
3. Data Sharing
We do not sell your personal data. We may share data with trusted service providers (including Firebase, Razorpay, and Cloudflare) who assist us in operating our platform, subject to confidentiality obligations. We may disclose information if required by law.
4. Payment Data
Customer payments are processed by Razorpay. DQ does not store card numbers, CVVs, or other sensitive payment information. Please review Razorpay's privacy policy for details on how payment data is handled.
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), access controls, and monitoring. Our infrastructure is hosted on Firebase and protected by Cloudflare.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time. To exercise these rights, contact us at the email below.
7. Contact
For privacy-related questions or requests, email us at: support@dqstore.in